FAQ
What is happening to Rocksbox?
The Rocksbox jewelry collection is moving to be exclusively available at KAY jewelers. Starting June 1, you can shop rocksbox at Kay.com and in select Kay store locations.
What does this mean for the Rocksbox Collection?
Rocksbox at KAY is a highly curated, quality collection of Rocksbox’s demi-fine styles that makes Rocksbox even more accessible via Kay.com and select Kay retail locations. The collection combines Rocksbox’s modern, stackable designs with Kay’s 100 years of jewelry expertise, delivering the styles you want in the quality materials and craftsmanship you’ll love.
What will happen to my Rocksbox account?
Your Rocksbox account will be discontinued as of June 30, 2026. You may log in to Rocksbox.com anytime before June 30 to view your order history or make returns.
I have a Rocksbox return. Where do I go?
To start a return, click here. Returns must be received at our distribution center by July 15, 2026 for a refund to be processed.
Where can I go with questions?
Have a question not answered here? Contact us:
Text (855) 221-6255
Call (800) 527-8029